General FAQS

A – At Tyler’s Lawn Care, we prioritize a seamless payment experience tailored to your needs. When booking, we require a credit card on file to secure your appointments securely. For recurring Landscape Maintenance Services like Mowing, Turf Care, and Seasonal Cleanups, we offer flexible payment options.

Upon accepting an estimate, choose from convenient arrangements. Prepay and enjoy our discount or split the seasonal rate over six months from May to October. We also accept e-transfer payments for added flexibility. For one-off services, a 50% deposit secures your appointment, with the remaining 50% due upon completion.

Our client portal simplifies managing payment details, granting you full control and visibility over transactions. Tyler’s Lawn Care is committed to exceptional service, including a hassle-free payment process.

Rest assured, we adhere to PCI Compliance standards, and our software is encrypted to guarantee its security. Once your card is securely stored, we can only access the last four digits and expiration date, safeguarding your sensitive information.

A – If you find yourself needing to cancel our service, we understand that circumstances can change. To accommodate your needs, simply notify us by 8 AM the day before your scheduled service, and we will take care of the rest. For prepaid services, rest assured that you are eligible for a full refund when providing timely notice. Your satisfaction and peace of mind are important to us, and we strive to make the cancellation process as seamless as possible. Thank you for choosing us as your lawn care provider, and we appreciate your understanding.

Turf Care FAQS

A – Ensuring both safety and effectiveness, we utilize Fiesta Weed Control alongside organic liquid and granular fertilizers. To maintain safety standards, we recommend avoiding treated areas for at least 24 hours.

A – At Tyler’s Lawn Care, we take pride in the quality and professionalism of our turf care applications. Each treatment utilizes premium, commercial-grade products, carefully selected for their effectiveness and safety. Our applications are expertly administered by licensed herbicide applicators who have undergone rigorous training and certification processes. Furthermore, our team remains committed to staying informed of the latest industry advancements through continuous education and training. We go the extra mile by closely monitoring weather conditions to ensure that applications are carried out under optimal circumstances, guaranteeing the best possible results for your lawn. Trust our knowledgeable and skilled team to provide your turf with the care and attention it deserves.

A – After each application, a sign is placed on your lawn to indicate that treatment has been carried out. We advise from using the treated areas for a period of 24 hours to allow the products to properly settle and take effect. This precaution ensures optimal results and minimizes any potential risks associated with contact. Additionally, our team is readily available to address any questions or concerns you may have regarding the treatment process or its aftermath. Trust in our thorough approach to turf care for a greener, healthier lawn all season long.

A – We recommend avoiding treated areas for 24 hours to allow the products to settle properly and achieve the desired results. Additionally, you can expect occasional follow-up visits from our team to ensure that your lawn continues to thrive and meet your expectations. Should there be any special instructions or considerations for you to follow following the application, rest assured that we will communicate them promptly via email. Your satisfaction and the health of your lawn are our top priorities, and we’re committed to providing you with exceptional service every step of the way.

A – Contrary to common belief, the length of your grass significantly impacts successful turf growth. The ideal mowing height varies based on factors like grass type, season, and environmental conditions. In our area, we recommend maintaining a height of 3.5 inches for most of the season. Towards the end of the season, for the last one or two mows, we suggest lowering the height to 2.5 inches. Mowing too short can make your lawn susceptible to drought damage, encourage weed growth, and invite disease.

A – The frequency of mowing depends on various factors, including grass type, season, and growing conditions. Mowing too frequently or infrequently can harm your turf. As a general guideline, we recommend weekly mowing during the growing seasons if your lawn is properly maintained and cared for. Consistent mowing promotes the development of robust and healthy turf.

A – While pulling weeds from your lawn can be a DIY task, it’s essential to take certain precautions to ensure the best results. If you’re removing weeds and leaving holes behind, it’s crucial to fill them with a mixture of soil and seed. This helps prevent weed regrowth and ensures the continued health and uniformity of your lawn.

Lawn Mowing FAQS

A – Our mowing services begin at the beginning May and finish at the end of October. Upon the start of the season, you’ll be assigned a dedicated mowing day. Please be aware that factors such as weather conditions and holidays may necessitate slight adjustments to your service schedule.

A – Count on our dedicated mowing team to keep your lawn in top shape from the beginning May to the end of October with weekly service. Our comprehensive package includes mowing of all turf areas, with clippings expertly mulched for a healthier lawn. Additionally, we meticulously trim around buildings, garden beds, trees, and other obstacles to ensure a clean appearance. Once the job is complete, we diligently blow off all hard surfaces, leaving your property looking beautiful. Trust us to maintain your lawn’s health and aesthetics all season long.

A – Prior to our visit, please ensure your lawn is free from ornaments, toys, sprinklers, and animal waste. If you have an automatic sprinkler system, kindly refrain from scheduling it to run on our service day to avoid any disruptions.

Seasonal and Landscape Clean Up FAQS

A – Our Seasonal or Landscape Clean Up service is a comprehensive solution designed to rejuvenate and enhance the appearance of your property. This service includes meticulous removal of leaves, branches, and debris from your lawn and garden areas, walkways, driveway, and beyond. Additionally, we offer a range of optional services to address specific needs and preferences. For spring cleanups, we go above and beyond to prepare your property for the upcoming summer season. This includes pruning and trimming of shrubs and plants, thorough weeding and edging of garden beds, and meticulous cleanup to ensure a fresh start for your outdoor space. As part of our fall cleanup service, we focus on preparing your property for the winter months ahead. This includes pruning and trimming of shrubs and plants, comprehensive leaf and debris removal, final lawn mowing for the season, and thorough cleanup to maintain a tidy and healthy landscape. Trust us to provide professional, reliable, and tailored solutions to keep your property looking its best throughout the year.

A – To ensure smooth and efficient service, please take a moment to prepare your lawn before our arrival. This entails removing any ornaments, toys, or obstacles that may obstruct our work. Additionally, please ensure that your sprinkler system is inactive during our scheduled service to avoid any interference. In the event of unforeseen obstacles or wet conditions that prevent us from completing the job, we may need to reschedule. Thank you for your cooperation in helping us provide the best possible service for your lawn care needs.